Money-Back Guarantee
We believe in our product! Not satisfied with the results of your COSTIQ curler? Follow the steps below to qualify for our Money-Back Guarantee!
OUR COSTIQ EYELASH CURLER
Trying a new product sometimes requires a bit of guidance, and not all lashes are the same. Some lashes curl more easily and hold the curl longer, while others are more resistant and may not hold the curl as well.
HOW DO I GET MY MONEY BACK
If you have used our COSTIQ eyelash curler for 10 days as recommended, you are eligible for our money-back guarantee. Follow these three steps to request a refund:
- Take a photo of your lashes before and after using the COSTIQ curler, with a timestamp.
- Record a clear video showing how you use the COSTIQ curler as recommended.
- Use the COSTIQ curler for 10 consecutive days and take a timestamped photo.
Email your timestamped photos and video to [email protected].
Your request will be processed within two business days. You will receive an email once it has been reviewed. For more information, please read our terms and conditions.