We process this data based on the consent you have given us. We retain this information until you withdraw your consent. You may withdraw your consent at any time by contacting us.
Privacy Policy
PRIVACY POLICY
This privacy and cookie policy was last updated on October 4, 2025.
Costiq Beauty operates an online store (www.costiqbeauty.com). As part of the services we offer, we process personal data. In this privacy and cookie policy, you can read which personal data we collect from you and how we use it.
Our privacy and cookie policy in brief
Your privacy is very important to us. We comply with the General Data Protection Regulation (GDPR). This means that we:
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Clearly state our purposes before processing your personal data, as explained in this privacy and cookie policy.
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Store as little personal data as possible and only the data necessary for our purposes.
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Ask for your explicit consent before processing your personal data, when consent is required.
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Take the necessary security measures to protect your personal data, and require the same from any parties processing data on our behalf.
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Respect your rights, such as the right to access, correct, or delete your personal data that we process.
For what purposes do we use your personal data?
We collect various types of personal data from you. For each purpose, we explain which data we collect, why we process it, and how long we keep it. If you have any questions or would like to know exactly what information we hold about you, please contact us. Our contact details can be found at the bottom of this privacy and cookie policy.
Contact and complaint handling
When you send us an email, fill out the contact form on our website, use our chatbot, or contact us in any other way, you are accepting our offer to get in touch (legitimate interest and performance of a contract).
For this purpose, we process the following personal data:
- Name
- Business information (if you contact us in a business context)
- Contact details (email address and phone number)
- Social media account
- Any information you provide as part of your message or through our chatbot
We store these contact moments along with the personal data you provide in order to manage our communication with you and handle any complaints. We retain this information for as long as necessary for this contact, or for up to two years after our last interaction, to ensure that your question or complaint has been properly resolved.
Placing and processing orders
When you place an order with us, we use your personal data to properly process and fulfill the agreement (performance of a contract).
For this purpose, we process the following personal data:
- Name
- Address details
- Contact details (email address and phone number)
- Payment details
- Billing information
- IP address
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Other information relevant to the agreement
We keep this data for up to two years after your purchase, or for the duration of the warranty period. Some data may be stored longer if we are legally required to do so (for example, due to the 7-year tax retention obligation).
Visual material
Our website features visual material, which may be produced by us or by our business partners.
For this purpose, we process the following personal data:
- Name
- Contact details (email address and phone number)
- Visual material
- Any information you disclose about yourself in the visual material (such as videos)
Newsletters
You can subscribe to the Costiq Beauty newsletter through our website (based on consent). We send email newsletters containing new product launches, promotions, and updates about our brand. If you wish, we may also send you personalized messages based on your account.
For this purpose, we process your full name and email address.
We store your data until you unsubscribe from our newsletter. If you no longer wish to receive our emails, you can unsubscribe at any time using the link at the bottom of each newsletter.
Services related to suppliers
We purchase our products from various suppliers. In this context, we need certain information to process orders (performance of a contract).
For this purpose, we process the following personal data:
- Company name
- Business address
- Contact person’s name
- Contact details (email address and phone number)
- Financial information
- Any other information you choose to share with us
We retain this data for the duration of the agreed contract period. Some data may be stored longer if we are legally required to do so (for example, due to the 7-year tax retention obligation).
Becoming a retailer
If you are interested in selling our products in the near future, you can contact us.
For this purpose, we process the following personal data:
- Company name
- Business address
- Contact person’s name
- Contact details (email address and phone number)
- Any other information you choose to share with us
We retain this data for the duration of the agreed contract period. Some data may be stored longer if we are legally required to do so (for example, due to the 7-year tax retention obligation).
When can we share your personal data with third parties?
Costiq Beauty only shares your data with third parties when permitted by applicable law. We may provide your personal data to third parties because:
- We have engaged them to process certain data on our behalf
- We have a legal basis to do so
- We are legally required to do so (for example, if requested by the police in case of a suspected crime)
The parties that process personal data on our or your behalf include:
- IT providers and service partners
- Payment service providers and collection agencies
- Postal and shipping companies
- Marketing companies
- Business partners
- External consultants and intermediaries
Some of our suppliers are located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your privacy.
This privacy and cookie policy applies solely to the services of Costiq Beauty. We are not responsible for the privacy policies of other websites that may be accessed through links on our website.
Social media buttons
Our website uses social media buttons that link you to the relevant social media platforms. This allows you to follow us and share our content within your network. You may also see advertisements on your social media pages.
These buttons work through pieces of code provided by the social media networks. If you would like to know how these platforms handle your personal data, please read their respective privacy policies:
Cookies
On our website, we use cookies from both ourselves and third parties. Cookies are small data files that can be stored on or read from your device (such as a PC, tablet, or smartphone) when you visit a website. This happens through your web browser.
We use the following types of cookies:
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Functional cookies: These cookies are essential for the proper functioning of our website.
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Analytical cookies: These cookies help us understand how visitors use our website so that we can improve its usability.
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Tracking cookies: These cookies enable us to show you personalized advertisements through our advertising partners.
Cookies may collect the following data from you:
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Name
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Login information
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Display preferences
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IP address
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Cookie ID
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Website and click behavior
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Referrer URL
When you visit our website for the first time, we display a notification explaining the use of cookies. Where required, we will ask for your consent before placing cookies.
Below you can find an overview of the cookies we use and their purposes.
Show the complete list of cookies and their purposes.
Enabling and disabling cookies
In your web browser, you can choose to allow cookies to be stored only with your consent. For more information, please refer to your browser’s help section or user guide. Please note that many websites may not function properly if cookies are disabled.
Deleting cookies
Most cookies have an expiration date. When this date is reached, the cookie is automatically deleted. You can also choose to manually delete cookies before they expire. For instructions, please refer to your browser’s help section. Below you will find links to the websites of various browsers, where you can follow step-by-step instructions on how to block or delete cookies.
Transfer to third countries
Sometimes your data may be stored in third countries outside the European Economic Area (EEA). Although these countries may not be subject to the same data protection laws as those within the EEA, we take steps to ensure that your data remains adequately protected.
We store data in countries covered by an adequacy decision:
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United States: EU–US Data Privacy Framework
We may also share data with countries that do not have an adequacy decision, such as through Cloudflare. In such cases, we implement alternative measures to safeguard your data, such as the use of Standard Contractual Clauses (SCCs).
If you would like more information about the safeguards we have in place for international data transfers, please contact us.
How we protect your personal data?
The security of your personal data is very important to us. We take appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing, such as unauthorized access, alteration, disclosure, or destruction. We continuously update our security measures and carefully monitor potential risks.
What privacy rights do you have?
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Right of access: you have the right to see the personal data we process about you.
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Right to rectification: you may correct or complete your personal data if it is inaccurate or incomplete.
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Right to object: you can object to the processing of your personal data, including for direct marketing.
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Right to erasure: you can ask us to delete your personal data.
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Right to withdraw consent: if you have given consent for processing, you can withdraw it at any time.
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Right to data portability: where technically feasible, you may have the personal data we process transferred to a third party.
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Right to restriction of processing: in some cases, you can ask us to (temporarily) limit how we process your personal data.
We may ask you to verify your identity when you make a request. This helps us ensure the data belongs to you.
We generally respond within 30 days. This period may be extended due to the specific right invoked or the complexity of your request. If we extend the deadline, we will inform you in time.
To exercise any of your rights, please contact [email protected].
Changes to this privacy and cookie policy
When our services change, we will update this privacy and cookie policy accordingly. Always check the date at the top of this document and review it regularly for new versions.
Questions or complaints
If you have any questions or wish to file a complaint about the use of your personal data, please send an email to [email protected]. We will handle every question or complaint internally and keep you informed throughout the process. If you believe we have not assisted you properly, you have the right to file a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Contact details
Costiq Beauty
Kastanjestraat 29
1971NE IJMUIDEN
Email address: [email protected]
Chamber of Commerce number: 89513614
VAT identification number: NL865005862B01